Privacy Policy

This privacy policy tells you about the way Dillon Partners (we, our or us), collects information, holds it, uses it, and if we disclose it, who we disclose it to.

Collection of Your Personal Information

Dillon Partners may collect and hold information relating to you that you have provided to us, that we may have obtained from another source or from when you have used our website. This information may include (amongst other information) your name, address, telephone numbers, lifestyle information and any other information collected in relation to your use of our products and services.

We collect other information to help us understand how our site is working and how we could improve it and/or our services. This may include URL of pages you visit or have visited, which operating system and browser you are using, your IP address, and the date and time of your visit. While we may publish aggregated information of this sort, we will not publish information about individual machines, and we only disclose and use it as set out in this privacy policy. If you post messages to our website or Blog, we collect and may keep the information in those messages.

Use of Your Personal Information

Dillon Partners may hold and use your information for a number of purposes connected with our business, which include:

  • Processing your orders or applications and providing you with any requested product or service;
  • Contacting you about your contact details;
  • Providing you with a bill or a payment reminder;
  • Keeping you informed about our products or services;
  • Using your information for a purpose agreed with you;
  • Dealing with your enquiries or complaints;
  • Contacting you with regard to any maintenance, support or general customer care issue.

Sharing Your Personal Information

Dillon Partners will not share your personal information, except when:

  • You tell us we can do this;
  • We reasonably believe we are required to do so by law;
  • We want to carry out a credit check on you;
  • We want to list any payment defaults with a credit agency;
  • This is necessary to assist an adjudicator to resolve a complaint you make about us.

Your Username and Password

If you are a Dillon Partners customer, you are responsible for your email address and password. You should not tell anyone else your username, and if you do, you are responsible for paying for any products or services that they buy from us.

Credit Card Security

When you use your credit card to pay for any of our products or services, you will be using our online payment provider (NAB). Make sure you always logout when you have finished using the online payment provider website, especially if you access this from a shared computer.

Cookies

A cookie is a small piece of information stored on your computer. Cookies help us improve your user experience when you use our website and allows us to track and target the interests of users. You will need to enable cookies to use Dillon Partners.

Internet Statistics

Dillon Partners may use a third-party provider to collect information such as the number of visitors on our site per day, which pages they visit, your computers Internet Protocol (“IP”) address, browser version, and other such data. We may do this using a small piece of code on each page to count and provide this information to that third-party provider.

Corrections and Deletions

You may ask to see your personal information and ask to have any of it updated, corrected or deleted. We may ask you to verify your identity for such requests, to protect your privacy and that of others. You can do this by sending an e-mail to the following address: info@dillonpartners.com.au

Changing This Policy

We can change this privacy policy at any time. We will tell you about changes by posting an updated policy on our website, so we encourage you to periodically review this page for the latest information on privacy practices at Dillon Partners. Changes apply from the date we post it on our website.

Security of Your Information

Dillon Partners takes all reasonable steps to ensure that all of your information that it collects, uses or discloses is accurate and stored in a secure environment accessed only by authorised persons for legitimate business purposes.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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