This article will be focused on how users can deal with cases of abusive emails.
First, what are abusive emails?
When many people get these emails, they get so pissed that they do not know how to react. They do not know how to deal with them or prevent a recurrence. This article will be focused on how users can deal with cases of abusive emails.
Tip #1: Create a Special Folder
For most email setups, it is usually possible to create a different folder for emails from certain people. Therefore, after taking necessary steps like talking to people, you give your email address about how you don’t enjoy receiving abusive emails; creating a particular folder is a step you can take. It also works for people for whom you have set boundaries, but won’t just act appropriately.
You can set your mail up in a way that those abusive mails from certain people go into that folder. This way, it doesn’t pop in your general inbox and get you feeling some way. When such emails catch you off guard, you may say or do something you wouldn’t ordinarily have said or done. The name of this folder can sort of alert you of the kind of mail you are about to receive. It could be named, “Incoming Abusive Emails—Beware” or something of such sort. You can ask someone you trust enough to look into the emails for you or avoid them altogether. This is a tested and trusted method.
Tip #2: Delete Stuff
You can avoid deleting any actual question asked by the person. It could be something as simple as “when did you drop her off?” Take a deep breath and keep your reply as simple as possible. Let your response be as simple as “I dropped her off at 6:30 p.m”. Reply to any other relevant parts of the mail as well.
As you delete them, also imagine removing them in your mind. This way, you won’t be offended much.